How to Prepare

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Finding the right therapist is an important step in your mental health journey. To help make this process easier, we offer a free 15-minute consultation call where we can briefly discuss your needs, answer initial questions, and explore whether our services may be a good fit for you.

If this is your first time reaching out for therapy, the process can sometimes feel unfamiliar. To help you feel more prepared and confident going into your consultation, we recommend taking a few moments beforehand to think about what brings you to therapy at this time. A short summary of your concerns, goals, or what you hope to gain from therapy can help guide the conversation.

It may also be helpful to prepare any questions you have, such as learning more about the therapist’s experience, therapeutic approach, session structure, or service rates. Having a general idea of your availability for scheduling sessions can also help us determine potential times for an intake appointment and future sessions.

If you plan to seek reimbursement through your insurance provider, we encourage you to contact your insurance company prior to the consultation to better understand your benefits. Important questions to ask may include whether your plan covers mental health and telehealth services, whether you have a deductible and how much of it has been met, your out-of-network coinsurance for outpatient mental health services, and whether there is a limit to the number of therapy sessions covered per year. You may also want to ask if written approval from an in-network provider is required before seeing an out-of-network therapist, and how to submit claims for reimbursement.

Preparing this information ahead of time can help make the consultation call more productive and ensure you feel informed and comfortable as you take the next step toward starting therapy.

Insurance Information

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In-Network Providers
Mindfully Me MHC is currently in-network with:

  • Aetna

  • Optum

  • Oxford

  • Cigna

  • United Healthcare

  • UMR

Out-of-Network Coverage:
For insurance plans not listed above, Mindfully Me MHC operates as an out-of-network provider. Payment is due at the time of service, and we will provide a fully coded receipt (Superbill) that you can submit to your insurance company for possible reimbursement or to apply toward your deductible. Depending on your plan, services may be reimbursed in full or in part.

We recommend contacting your insurance provider to confirm your out-of-network mental health benefits. Helpful questions to ask your insurance company include:

  • Do I have mental health and telehealth benefits?

  • What is my deductible and has it been met?

  • How many therapy sessions are covered per year?

  • What is my out-of-network coverage or coinsurance per session?

  • Do I need approval from a primary care physician or in-network provider?

  • How do I submit claims for reimbursement?

Coverage varies by each insurance plan. Feel free to contact us to discuss your benefits and receive a customized quote.

FAQ’s

Under the No Surprises Act, you have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.If you are not using insurance or are choosing to self-pay for services, you are entitled to receive an estimate of the expected charges for psychotherapy services.What this means for you:You can request a written Good Faith Estimate before scheduling services or at any time during treatment.This estimate will include the anticipated cost of sessions and any other related services provided by your clinician.The estimate is based on information known at the time and may change depending on your individual treatment needs, length of care, or additional services recommended.Your rights:If you receive a bill that is at least $400 more than your Good Faith Estimate, you have the right to dispute the bill.You may initiate a dispute resolution process with the U.S. Department of Health and Human Services (HHS).For questions or to request your Good Faith Estimate, please contact us at [your email/contact form].For more information about your rights under the No Surprises Act, visit:
www.cms.gov/nosurprises

Good Faith Estimate